Refund Policy

WinISO is available on a try-before-you-buy basis. We strongly recommend that all customers download and evaluate our product prior to making a purchase.

Within 30 days from the date of purchase, you may request a refund by contacting us and providing us with the reason why you wish to cancel your order. We will issue a refund if the purchased license has not been activated, or if there is a technical issue that we cannot resolve. We may also need screenshots or more details to identify the technical issue.

We reserve the right to refuse any refund request, at our sole discretion, should we determine that a customer is not providing valid grounds for a refund or is abusing our refund policy.


See also